Remedy Developer
Birmingham, AL
$50/hr MAX
6 month contract
Extensive experience with BMC Remedy ITSM, versions 7 and up. A background in customizing and upgrading ITSM to newer versions, and migration experience
Qualified candidate should have similar qualifications.
CERTIFIED SR. REMEMDY CONSULTANT (ADMIN/DEVELOPER)
SUMMARY:
- 7+ years of experience as an IT professional.
- ITIL Certified IT Service Management professional
- Experience in installing/upgrading/configuring Remedy ARS Server 5.x/6.x/7.x with Oracle 9i/10g/11g, MS SQL Server 2000/ 2005.
- Extensive experience in Remedy ITSM Applications: Help Desk, Change Management, SLA, Asset Management, CMDB and Custom Applications and integrations using ARS platform.
- Expertise in Software Development Life Cycle (SDLC) of projects –System study, Analysis, Design and Develop, Resource planning, testing and implementing business applications.
- Good understanding and knowledge on Atrium CMDB 1.x /2.x
- Strong Remedy Development and Administration skills with Remedy ARS 5.x, 6.x, 7.x including ITSM suite and Mid-Tier.
- Good experience of CMDB and SRM.
- Strong knowledge of using Remedy APIs in C, Java environments.
- Experience in upgrading of ITSM suite from 5.5 to 6.0 and 6.x to 7.5
- Experience in setting up of CMDB 1.1 and 2.0
- Experience in configuring/maintaining/customizing ITSM 5.5 / 6.0 / 7.x
- Experience in performance tuning of Remedy Setups
- Remedy Specialty areas using ITIL best practices - Incident/Problem Management, Change Management, Asset Management, and SLA.
- Writing high-level test Plans and Test cases based on the baseline requirements.
- Good understanding and experienced in setting up MSP sharing.
- Worked on various platforms including Windows, Solaris, UNIX, Linux and AIX.
- Expertise in using Remedy tools and utilities such as Remedy Migrator 6.x/7.x, Remedy Import 6.x/7.x, Remedy Flashboards, Remedy Approval Server.
- Performed various system administration duties that include Installation of Software Providing support for users applying patches to O.S, troubleshooting Operating System.
- Good experience in setting up, Configuring TELCOM.
- Good understanding of Remedy Mid-tier system, Web Services, Crystal Reports.
- Experience of Designing, Developing and integrating different applications.
- Highly experienced in gathering and analyzing requirements from the clients and end users.
- Good communication, analytical and project management skills.
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